Server & Application Monitor Training: Understanding Application Templates

In this video, we’re going to take a look
at application templates and how to use and modify
the out-of-box templates to quickly monitor and
manage your applications. So, what is a template? You can think of a template as a blueprint of what needs to be monitored for a particular type of application. It lists all of the components or building blocks for that application and the default thresholds
they should be set to. A good analogy for this
would be a template for monitoring a car. Your standard template
would probably cover basics like speed, fuel, and oil levels. After monitoring your fleet of vehicles, you might decide that the
warning threshold level for fuel needs to be adjusted. Adjusting the level on the template will propagate that change down to all applications
based on that template, in this case, your entire fleet. If one of your drivers tends to speed, you could adjust the warning
and critical thresholds for that one car if you needed to, without affecting the standard monitoring of the rest of your fleet. Server & Application Monitor comes with a large of out-of-the-box
application templates to cover a wide range
of common applications. To manage and apply them to servers, click ‘All Settings’ from the menu bar, and under Product Specific Settings, open ‘SAM Settings.’ Under Application Monitor Templates, click on ‘Manage Templates.’ By default, the Manage
Application Template page will display the hundreds
of application templates that are available for you
to apply to your servers. Each template is tagged with one or more descriptive tags, which you can use from
the menu on the left to narrow down your options closer to what you’re looking for. In addition to the templates
that are pre-installed, SAM also has access to templates that have been contributed
by THWACK community members. To access these templates, click on the ‘Shared
Templates’ on THWACK tab. This will display the templates that have been uploaded
to SAM’s content exchange. Just like the pre-installed templates, these templates can be
sorted by their tags. Information about each of the templates is displayed on the
right side of the page. This information can be useful when deciding which templates to import. Each template includes
the date it was published, its community rating,
and the number of times that a template has been downloaded. To add a shared template, click the check box by
the template’s name, then click ‘Import.’ You will then be prompted to
enter your THWACK credentials. Once entered, click ‘Log In.’ The template will then
be imported into SAM. Once the import is complete, click on the ‘View
Imported Templates’ button. The new template will then be displayed. The Shared Templates on THWACK tab will only function if the Orion server has access to THWACK. If for whatever reason your Orion server cannot access THWACK, you can still manually import templates that have been shared
on the content exchange. Let’s take a look at how this is done. You can find the THWACK Content Exchange by opening THWACK and selecting ‘SAM’ from the Product menu. Under Get the Most Out of SAM, click ‘Content Exchange.’ You’ll find a number of documents, scripts, and templates
shared by other users here. Using the search filter will help to locate more relevant options. I’m going to search for Unix here and download the Unix
file change template. You’ll notice that all SAM templates have the extension of APM template. Also, please note that this
is community-created content, so if you choose to use these templates, it’s at your own risk. If you’re downloading templates, particularly script-based ones, make sure you know exactly what it does before you apply it to your environment. Now that we have it downloaded, you can import the template
into your SAM environment by clicking ‘Import/Export.’ Choose the file and click ‘Submit.’ In your tag list, you’ll see a new tag called Imported from THWACK where you can find your
newly downloaded template. Now, let’s apply one of our templates to a server to begin monitoring
that type of application. You can apply a template to one or more servers at once. Before selecting an application to apply, note the number of licensed components that an application will use when added to your target server. Complex applications may have 20 or 30 licensed components, so depending on your license limit, you may need to consider carefully what needs to be applied and where. Select the template to apply and click ‘Assign to Node.’ You’ll see a list of your nodes on the left that you can potentially apply this template to. Select the nodes to apply it to and click the green arrow to choose them. This doesn’t apply the template to these nodes yet. We must first test the template against the selected nodes to ensure we have the correct credentials and that the application exists on those servers. Always remember that
the credentials you use must have sufficient access
on the target servers to monitor the components. Sometimes, you might find that you need to use a different credential for one of the components of the template. If you do, your initial credentials test for the application will succeed for some components and fail for others. If this happens, apply the
application template as normal. You’ll then need to edit the template after it is assigned to set credentials for the failed components. Click ‘Assign Application Monitors’, review and confirm the
changes you’ve made, and click ‘Done.’ Let’s assume there were
some modifications you need to make to that template. For example, additional
credentials to apply, or maybe an additional item you’d like to monitor as part of that template. Go back to the Manage Templates page and select your new template again. Click ‘Edit’ from the menu bar. You can adjust the configuration of your template from here and any changes you make
will automatically propagate to all applications
created with this template. For example, you can adjust
the polling frequency to poll more or less often. If you adjust polling settings, make sure the polling timeout is equal to or less than the polling frequency. If it’s greater, polling
could potentially begin again before the previous poll is completed. To add more components to the template, you could click the ‘Add
Component Monitors’ button. To adjust existing components, change the credentials used or modify their thresholds,
expand the component and make the necessary adjustments. Your options for adjusting each component will be based on the component type. For example, the options
and settings available for a script monitor
would be very different to that of a service monitor. If you’re not yet sure which thresholds to set for Warning and Critical, try the Use Thresholds Calculated
from Baseline Data check box. To learn more about
creating a new template and adding components to it, please see the video, Creating
a New Application Template.

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